1)
When should I reserve reserve a motorcycle?
The height of the season
is in May, June and September. For these months you should really book
with nearly a year advance, to be sure to have the model you wish for.
For the rest of the months 6 months advance should be sufficient. Last
minute rentals are also possible, there will be something available, but
probably not what you are looking for. Groups of 3 or more bikes should
be booked with at least 6 months advance.
2) Are all of your bikes
equipped with luggage?
Yes, all bikes are fitted
with hard side cases and top case. You will also have the option of a
tank bag (useful for map reading and to store daily essentials). Usually
30 litres side cases and 45 litres top case.
2bis) Why do you limit
km to 250km per day?
over the years we have
measured that on average 250km/day in Italy is more than sufficient, if
you ride the nice roads and avoid the highway you can ride anything
between 6 and 8 hours per day and not use up your included km. The roads
in Italy are much slower and twistier than other parts in the world and
your average over a day will be approximately 40-50km/h.
The limitation is to avoid the unnecessary abuse of the "iron buts",
which affect yours and our rental bikes.
3) Where can I leave my
empty suitcases?
You can leave them at the
rental station. For one way rentals this won't be possible. Best use
soft cases that you can take along with you.
4) Do I need to bring my
helmet, jackets, etc.?
Yes, you need to bring all
of your usual riding gear. Helmets in Italy are mandatory.
We do not supply helmets for the following reasons:
a) we can't cover every size.
b) for
your own safety and comfort use one that you know fits properly (nothing
worse than a tight smelly helmet - nothing more dangerous than a loose one).
CIMT also strongly recommends you to ride with motorcycle boots, jackets
with armour and gloves. Touring bikes are heavy. Even a drop in the car
park could prevent you from continuing your ride. Imagine a bruised
elbow or a swollen ankle.
5) How do I go about
reserving a motorcycle?
First of all send an email
to
rental@cimt.it asking for availability
of the bike of your wishes out of the models listed in the
rental section.
You should supply the following information: model, month and day,
rental station (choosing out of Rome, Florence, Milan, Catania).
Once you get an answer on what is available you will be sent an booking
form which you should fill in and send back to CIMT.
Your rental will be then confirmed by email.
6) How do I pay for the
rental?
Upon booking 30% of the
value of the rental will be taken. The balance will be owed on the day
of rental start.
7) What if I have to
cancel?
The booking deposit is not
refundable once it is taken.
a) cancel before 60 days: 30% booking deposit is held in credit for
another rental within the following season
b) cancel between 60 and 30 days: booking deposit is lost
c) cancel less than 30 days: 100% rental to be paid and 30% can be used
as credit for the entire next season.
8) What is my liability
for damages and theft on the rented motorcycle?
Each motorcycle is
assigned a damage deposit. This will be confirmed when your booking is
taken and can be seen in the
rental section.
This is the maximum liability that you have in the event of damages to
or theft of the motorcycle.
All rental bikes are insured for damages to third parties or to the
transported passenger for up to 2 million euro, as required by Italian
law.
9)
Are there any exceptions when the liability isn't limited by the damage
deposit?
yes, there are:
1) if the driver/renter was driving under the influence of drugs or
alcohol
2) if the driver/renter intentionally damages the motorcycle
3) if, in the event of theft, the full set of keys are not returned (i.e.
the bike was stolen because the keys were in the ignition)
4) if there are crashes between two rented bikes. All bikes are in the
same ownership. Insurance does not cover one against one self. This is
especially important for damages to people!!! the renter will then be
held personally liable for any injuries and damages caused to the other
rental bike and its occupants.
10) How is the damage
deposit taken?
CIMT or associates will
freeze (but not cash in) the entire amount of the damage deposit on a
VISA or Mastercard on rental day start. Please make sure you have enough
funds to cover this. Don't count on this sum during your ride as this is
held and unavailable for you.
IMPORTANT! make sure that your bank and credit card company know that
you are coming to Italy and that the damage deposit will be going
through. This saves a lot of time and expensive overseas calls when
collecting the bike.
If the damage deposit is not authorised, the rented motorcycle will
under no circumstance leave the rental. CIMT and associates will
consider this like a last minute cancellation.
11) When will the damage
deposit be released?
the damage deposit will be
released as soon as the motorcycle is returned in the same conditions as
it was when it left the rental. If there are damages, these will be
priced up and the balance of the damage deposit will be then released.
IMPORTANT: some credit card companies do not allow frozen amounts to be
used for the entire month in which they were taken, even if CIMT
releases them. CIMT has no power to alter this.
12) What happens if the
rented motorcycle has a mechanical fault?
All rented motorcycle
receive official regular brand servicing, even when the warranty has
expired. All motorcycles are covered by breakdown assistance. This will
provide immediate transportation to the nearest garage, where the fault
will be set straight.
If this is not the case then CIMT will provide a replacement bike, if
this is available. In the event a replacement bike is not available,
CIMT will refund all of the rental days which weren't used and offer
assistance in getting hold of other means of transportation to let you
carry on your journey.
13)
What happens if I crash the rental bike?
if you crash your rented
bike, the bike will be transported to the nearest garage by the road
side assistance, included in the price of the rental. The damage to the
bike will be assessed by the local garage which will do the repair, if
possible. The bill for the repair will have to be paid by the renter. If
the bike cannot be repaired, then your journey is over. No refund will
be given on missed rental days and the cost of the transportation of the
damaged bike back to the rental station of origin will be added to the
repair bill.
