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Frequently Asked Questions

 

Motorcycle Tours

1) What is the difference between a guided and a self guided tour?

In the guided tour you get a professional motorcycle guide that will always be present through out the tour duration.
You will be able to follow a rider with local knowledge and bilingual skills. He will also give you insights on local culture and history. And will be able to judge possible ride extensions or short cuts depending on weather and group riding skills
ON some tours your luggage will be transferred for you in the support vehicle from hotel to hotel and the first dinner in every new town will be included in the tour price unless specified otherwise.

Another amazing advantage of our guided tours is the possibility of meeting new motorcycling friends from all over the world. It makes a big difference in sharing a trip with like minded riders even if you live thousands of miles apart. 

On a self guided tour you will have to transport your belongings on the bike, no dinners are included. You will have the same itinerary and maps as on the guided tour, but essentially you will be riding on your own. If you like your independence whilst riding this could be an excellent way to travel, especially if you don't have the time to research where you want to ride 

2) How do I reserve a place on one of your tours?

send an email to tours@cimt.it asking for availability of places on any tour of your interest, indicating your motorcycle of choice and tour date. you can choose from the bikes listed in the rental section. CIMT will get back to you with the requested information.

3) What type of hotels do you use?

our aim is give you an intense flavor of Italy, real Italy. We have chosen small 3/4 star family run hotels, which offer comfort, friendliness and a welcoming atmosphere. Something which is lacking in the big chain hotels. Usually we stay in the center of historical towns, so that in the evening you can sample Italian nightlife by strolling around town.

4) What level riding ability do I need to have to take part in your tours?

Italy is a great place to ride, but not a place to learn to ride. We are NOT looking for fast riders, but confident riders. You need to be able to ride any type of turn with a touring bike, including tight switchbacks.

5) Should I be concerned about traffic? We hear that drivers in Italy are crazy.

Traffic is hectic in busy towns such as Rome, Naples, Florence and Milan. Cars, motorcycles and especially scooters dive for any available space in the queue. Although this can be quite unsettling for riders used to more disciplined traffic conditions, it should not terrorize you. If you don't let the madness get to you, you will sail through it chuckling to yourself, amazed by some of the stunts you'll witness.
However, on tours, you won't have to deal with such madness. The tours keep away from these busy cities and the traffic outside of town on the back roads is absolutely fine.
When the tours leave and come back out of Rome, Milan or Catania, we do it on days and at times that have very low traffic levels.

6) What is the timing for booking and paying?

Upon reserving a place on a tour you will be charged 10% of the total cost of the tour you have booked.
60 days prior to tour start, CIMT will know if the tour has minimum participants.
If yes, the balance of the total will be taken by Freelance srl, CIMT's touring partners.
If the tour has not reached minimum numbers of participants, CIMT will inform all riders who have reserved a place on the tour and offer the following possibilities:
a) cancel tour and refund booking fee
b) run the tour self guided at self guided prices
c) offer a semi-guided tour. This means that a motorcycle guide will ride with you for the first few days and then let you ride the last few days self-guided
d) run the tour as guided with an agreed payment integration
 

7) What if I have to cancel?

If you decide to cancel the tour for whatever reason, not depending by CIMT, the rider will have the following penalties:
a) up to 60 days - 10% loss, but credit held for other tour.
b) between 60 and 30 days - 50% loss and 50% credit for the entire next season
c) after 30 days - 100% loss

8) What happens if we have a fault with the rented motorcycle during the tour?

During a guided tour there is a support vehicle and a guide which will offer all the help you need to get the bike going again. If the bike has a terminal fault, you will be able to take the motorcycle guide's bike to continue the tour, until yours isn't repaired.
If the support vehicle isn't present on the tour, we are nevere far away from one of our CIMT bases, so help will be at hand really quickly. 
Let us stress here that motorcycles used by CIMT are recent bikes which are meticulously maintained by official brand dealerships, and have an unblemished track record.

9) What happens if I crash?

If during the tour, God forbid, you crash the rented motorcycle, the support vehicle (if available) and the guide will do all that is possible to get the bike going again. In the event that this is not possible, you can continue the tour on the support vehicle or interrupt the tour. In this instance, no refunds to missed tour days will be given.
We'd like to stress the fact here that our motorcycle tours are not races. You are here to tour not to do a road race, so there will be a high attention on safety first, without obviously spoiling the ride.
The guide on tour has the authority to take a rented motorcycle off the hands of any participant, who is clearly endangering himself and other tour members.

10) Do I need to wear a helmet or other protections?

Helmets are mandatory in Italy and all parts of Europe. It is essential that you bring one with you. CIMT can also supply a full face helmet but you will need to book one in advance specifying the size. 
CIMT also strongly recommends you to ride with motorcycle boots, jackets with protections and gloves. Touring bikes are heavy. Even a drop in the car park could prevent you from continuing your ride. Imagine a bruised elbow or a swollen ankle.

11) What if I need medical assistance?

Italy has a huge motorcycle and scooter community (2 million only in Rome out of 5 million people) and statistically there are many motorcycle accidents, no more than in any other countries in proportion to motorcycle numbers. Emergency medical staff throughout Italy are very well trained to cope with this kind of situations. If, and God forbid, this is the case you will be transported to the nearest hospital and treated accordingly. The bike will be taken care of by CIMT staff.
Medical Insurance is strongly recommended. CIMT does not cater for this, you should source independently.
First aid is guaranteed to anyone, even helicopter transportation.

 

 

 

Motorcycle Rentals

1) When should I reserve a motorcycle?

The height of the season is in May, June and September. For these months you should really book with nearly a year advance, to be sure to have the model you wish for. For the rest of the year 6 months advance should be sufficient. Last minute rentals are also possible, there will be something available, but probably not what you are looking for. Groups of 3 or more bikes should be booked with at least 6 months advance.

2) Are all of your bikes equipped with luggage?

Yes, all bikes are fitted with hard side cases and top case. You will also have the option of a tank bag (useful for map reading and to store daily essentials). Usually 30 liters side cases and 45/53 liters top case.

3) Why do you have a 0km fee?

We have decided to split the fixed costs from the variable costs, so the time you have the bike with you has a fixed cost for us and the use that you make of it (km) has an additional cost, like servicing, tires, brake pads, etc. The advantages for you are immediate:

a) lower booking fees
b) lower cancellation fees (should you have to cancel)
c) lower over all costs if you do low mileage

4) can I have unlimited km?

For rentals of 5 days or longer there is an unlimited km extra fee at 50 euro per day. This fee however is not refundable, should you run less than 250km/day. 

5) Where can I leave my empty suitcases?

You can leave them at the rental station. For one way rentals we can post the suitcases through a courrier at the cost of 26 euro per case in between rental stations. 

6) Do I need to bring my helmet and jacket?

The rental does not include riding apparel. 
However, in the past years we have had an increase in demand for jackets and helmets, especially for shorter rentals. So we have equipped ourselves with:

Axo Tour Pro Evo cordura jackets at 5 euro per day
Vemar Jiano flip up modular helmets at 5 euro per day

5) How do I go about reserving a motorcycle?

First of all send an email to rental@cimt.it asking for availability of the bike of your wishes out of the models listed in the rental section.
You should supply the following information: model, month and day, rental station (choosing out of Rome, Florence, Milan, Catania).
Once you get an answer on what is available you will be sent an booking form which you should fill in and send back to CIMT.
Your rental will be then confirmed by email.

6) How do I pay for the rental?

Upon booking 50% of the 0km rental will be taken. The balance will be owed on the day of rental start. The km fee will be due at the end of the rental. 

7) What if I have to cancel?

The booking deposit is not refundable once it is taken.
a) cancel before 30 days: 30% booking deposit is held in credit for another rental within the following season
b) cancel between 30 and 15 days: booking deposit is lost
c) cancel less than 15 days: you loose the entire value of the 0km rental

8) What is my liability for damages and theft on the rented motorcycle?

Each motorcycle is assigned a damage deposit. This will be confirmed when your booking is taken and can be seen in the rental section.
This is the maximum liability that you have in the event of damages to or theft of the motorcycle.
All rental bikes are insured for damages to third parties or to the transported passenger for up to 6 million euro, as required by Italian law.
 

9) Are there any exceptions when the liability isn't limited by the damage deposit?

yes, there are:
1) if the driver/renter was driving under the influence of drugs or alcohol
2) if the driver/renter intentionally damages the motorcycle or commits a serious driving offence when damaging the bike
3) if, in the event of theft, the full set of keys are not returned (i.e. the bike was stolen because the keys were in the ignition)
4) if there are crashes between two rented bikes. All bikes are in the same ownership. Insurance does not cover one against one self. This is especially important for damages to people!!! the renter will then be held personally liable for any injuries and damages caused to the other rental bike and its occupants.

10) How is the damage deposit taken?

CIMT or associates will freeze (but not cash in) the entire amount of the damage deposit on a VISA or Mastercard on rental day start. Please make sure you have enough funds to cover this. Don't count on this sum during your ride as this is held and unavailable for you.
IMPORTANT! make sure that your bank and credit card company know that you are coming to Italy and that the damage deposit will be going through. This saves a lot of time and expensive overseas calls when collecting the bike.
If the damage deposit is not authorised, the rented motorcycle will under no circumstance leave the rental. CIMT and associates will consider this like a last minute cancellation.

11) When will the damage deposit be released?

the damage deposit will be released as soon as the motorcycle is returned in the same conditions as it was when it left the rental. If there are damages, these will be priced up and the balance of the damage deposit will be then released.
IMPORTANT: some credit card companies do not allow frozen amounts to be used for the entire month in which they were taken, even if CIMT releases them. CIMT has no power to alter this.

12) What happens if the rented motorcycle has a mechanical fault?

All rented motorcycle receive official regular brand servicing, even when the warranty has expired. All motorcycles are covered by breakdown assistance. This will provide immediate transportation to the nearest garage, where the fault will be set straight.
If this is not the case then CIMT will provide a replacement bike, if this is available. In the event a replacement bike is not available, CIMT will refund all of the rental days which weren't used and offer assistance in getting hold of other means of transportation to let you carry on your journey.

13) What happens if I crash the rental bike?

if you crash your rented bike, the bike will be transported to the nearest garage by the road side assistance, included in the price of the rental. The damage to the bike will be assessed by the local garage which will do the repair, if possible. The bill for the repair will have to be paid by the renter. If the bike cannot be repaired, then your journey is over. No refund will be given on missed rental days and the cost of the transportation of the damaged bike back to the rental station of origin will be added to the repair bill.